Free Usage Tier
Zero-Cost Core Platform: Advo Buddy is currently offered as a free service. As there is no payment required to use the core features of the application (including hearing tracking, case diary, and basic reminders),no refunds are applicable at this time.
Advocates can register, create cases, record hearings, track tasks, and use the portal without entering any credit card or payment credentials.
Future Paid Plans & Premium Upgrades
If we introduce optional paid subscription tiers or premium add-ons in the future (such as high-volume WhatsApp notification bundles, advanced multi-advocate team chamber seats, or extended cloud document storage), this policy will be formally updated to clearly detail:
- Refund Eligibility Window: Transparent timeframes within which a refund may be requested (e.g. 7 or 14-day evaluation periods).
- How to Request a Refund: A simple, one-click or direct email refund request workflow without arbitrary delays.
- Processing Timelines: Explicit turnaround times for reviewing and crediting approved refunds back to the original payment source.
Prior Advance Notice: We will notify all existing users in advance via email and portal notifications before any paid plans or billing changes take effect.
Billing Questions & Support
If you have any billing-related inquiries, questions regarding future commercial tiers, or feedback regarding our fee tracker module, please reach out directly through our contact desk: